Service Canada’s Kamloops workers are looking at another move after extensive renovations to the building worth $5.1 million displaced them for more than four years from 2001 to 2007.
But the public’s dealings with Service Canada should get a little easier when its Citizen Services department moves from 317 Seymour Street to 520 Seymour Street on Monday, said Patrick Bragg, a spokesperson for Public Service Alliance of Canada, the government agency’s staff union.
Questions arose, however, over the seemingly helter-skelter way the move came together.
The public received only a few days’ notice through ads that stated those wanting more information should call 1-800-O-Canada. However, government operators answering calls Thursday expressed bewilderment at not being made aware of the move.
Calls to Kamloops-Thompson-Cariboo MP Cathy McLeod were not immediately returned.
In the end, PSAC doesn’t have a problem with the change, said Bragg.
“It has a wheelchair ramp, better parking, it’s just more convenient for the public to get there,” he said.
Moving the public face of Service Canada also provides room at the old building to take in EI processing workers who had previously been at an off site location that the federal government had been renting.
The move doesn’t appear to be related to an asbestos scare earlier this year.
Last May, the Public Works and Government Services Canada included 317 Seymour St. on a list of more than 300 government buildings across Canada potentially containing asbestos — a strictly regulated, cancer-causing material.
But an inspection revealed only small amounts of the hazardous substance, which is encased in the boiler room and is monitored on a yearly basis, McLeod said at the time.